Skip to main content

Frequently Asked Questions

Maintenance

Each apartment is professionally painted, cleaned and has either carpet/flooring replacement or a professional cleaning. A final walk through prior to receiving keys is done by the Service Manager, along with an additional walk through my the management team to ensure your new home is ready.

You'll submit a service request through your resident portal via Rent Cafe or your can contact the leasing office.

Contact the leasing office.  After hours lock out fee is $150.00.

Amenities

24-Hour Package Room, Bike Shop with Bike Share & Repair Station, Car Charging Stations, Dog Spa & Pet Park with Agility Course, LIV Workspace Area with Conference Room, Resident Clubhouse with Game Room, Billiards, Shuffleboard & Wet Bar, Multiple Outdoor Grilling Stations, Sparkling Saltwater Pool with Sun shelf & Poolside Cabanas, Outdoor Ping Pong Tables, Lawn Games & Bocce Ball Court, Outdoor Yoga Lawn, State-of-the-Art Two-Story Fitness Center with Fitness on Demand, On-Site Mini Market, Premium Coffee & Tea Bar

Yes, we have a pet spa along with a bark park

Stainless Steel Appliances, Premium Cabinetry with Sleek Hardware, Smooth Glass-Top Ranges, Built-In Microwaves, Custom Window Treatments, Spacious Walk-In Closets, Upscale Wood-Finish Flooring, Ceiling Fans & Overhead Lighting, In-Home Washer & Dryer 

Admin

24-48 hours, as long as we have the required income documentation. 

You are able pay rent through the resident portal via Rent Café.  We also partner with Flex Pay, a service that enables you to split monthly rental payments into smaller installments.

All residents are required to maintain an active renter's insurance policy with $100,00 inliablity.  If you choose to not use a 3rd party company, you'll be automatically enrolled in our liability waiver program at $13.00 per month.

Yes.  You'll be responsible for a 60-day written notice and paying an early termination fee equal to two month's rent.

Prior to move in, you'll need to contact Dominion Energy to set up electricity for your lease start date.  Water/Sewer will be set up by the staff prior to move in.  You'll be provided with contact information for Xfinity prior to moving in.

All utilities are the resident's responsibility.

Location

Mosely Elementary School, Tomahawk Creek Middle  School, Cosby High School

Directions

We are at the corner of Hull Street and Otterdale Road right behind Publix. Leasing office is right next to the Pet Spa on Cosby Village Ave. 

Didn't find an answer?

Our team is always ready to answer your questions.

Testimonials